Reflections on the new MacBook Pro

I love almost everything about the new MacBook Pros. The new “unibody” case, carved out of a single piece of aluminum, is a stunning achievement, making the device feel both light and solid. The new “no button” trackpad is brilliant. Use it once and you’ll wonder how you ever lived without it. The machine, from top to bottom, is the most elegant, powerful, perfect laptop I’ve ever touched.

And then they ruined the whole thing by hiding the display behind a mirror.

Apple's new MacBook Pro

Don’t get me wrong, I get why people like glossy displays. Colors do look better. My iPhone’s glossy glass display is perfect. If all I did with a laptop was surf the web and answer calls, I’d be all for it. Unfortunately, that’s not all I do, and I’m not alone.

For years, Apple has been known as the computer that design professionals use. I’ve worked for magazines and websites for about 15 years, and I can count the number of Windows PCs I’ve seen on my fingers. And even then, they were used by the suits, not the designers. I fear that this new batch of Apple hardware is the beginning of the end for the professional design crowd.

There are two reasons that I think glossy displays are bad - one personal, one professional.

Reason 1: The reflection. It’s distracting. Even in the Apple video (from which all of the screenshots in this post were taken), you can see the keyboard clearly reflected in the display, even when playing a movie. Imagine trying to work with a light right behind and above you (as rooms tend to have). Infuriating.

MacBook Pro playing Iron Man

Yes, this is a personal taste issue. Some of my friends like it glossy, and I do my best not to mock them. But the second reason is the dealbreaker for me.

Reason 2: The colors. The thing that makes glossy screens great for consumers (high contrast, saturated colors), makes them totally unusable for professional designers. Colors that look good on a glossy display will look dull on regular displays, and will look like utter crap in print. Yes, there’s some color correcting you can do, and all displays are subject to variances, but let’s just be clear here. You cannot do professional print design on a glossy display.

The glossy display virus began a couple years back when iBooks were rechristened MacBooks. Then it spread to the iMacs. Still it was confined to the consumer end of the Apple line. The Pros were left alone. Not anymore.

Now all of Apple’s laptops, the entire iMac line, and even the newest cinema displays are only available in glossy, without even a build-to-order option. The only place you can get a matte display from Apple is on the outdated previous generation of laptops and the old style cinema displays, all of which are clearly on their way out.

When I went to the San Francisco Apple store on Friday to poke at the new stuff, I could only find a single 30-inch matte display, attached to a Mac Pro in the back corner. (Remember the Mac Pro? The desktop tower that Apple hasn’t paid attention to for ages? Yeah, they still sell them.)

If Apple is really phasing out all matte displays as they seem to be, then the era of Apple as the standard-bearer of the design profession may be at an end. Fortunately for Apple, there’s a simple solution: give us a matte display build-to-order option on the new laptops and displays.

Please? Pretty, pretty please? I really want to buy one.

Apple's new MacBook Pro


37 Comments

Some good points, Derek. I felt much the same way about glossy until I used my wife’s MacBook with a glossy display. It’s not so bad as you think. I don’t detect any more glare than with matte displays, and the viewing angle of the display lets you maneuver around whatever does occur. It’s true that I haven’t tried color matching the display or calibrating it for print, so that may indeed be its Achilles heel.

Still in all, they’re fine displays, and I’d recommend a little time in person before you get too worried. The real question is: how am I supposed to get all jazzed up about the MacBook Pro when the new MacBook Amateur is now so badass ;)

Posted by Nick on 18 October 2008 @ 7pm

A BTO option for the MBP would be great. Even if they charged $100 for it, I’d jump on it in a sec.

The question of course is whether they can make the displays matte without redesigning the case to get rid of the glass.

Posted by Michael Mistretta on 18 October 2008 @ 7pm

Oh my goodness. I had NO idea they converted the cinema displays to glossy too. I could cry. I really don’t get why they are doing this, considering the uproar from the professional Apple users out there already.

(I was just about to type that if I had the money, I would go to the Apple store tomorrow to buy one — when my fabulous husband asked me if I need to go there tomorrow and get one. Now that is love…)

Posted by Christine on 18 October 2008 @ 7pm

After seeing the new MacBook Pro in person, I’m in the same position as you, Derek. It’s a beautiful laptop, but the glossy screen could prevent me from upgrading. I’m not completely decided on it, but I’m definitely skeptical. If it’s possible to calibrate a glossy monitor enough for proper print design, I’d consider it.

Posted by Joey on 18 October 2008 @ 8pm

A display with a larger color gamut—greater saturation and contrast—will be sufficient to approximate a device—or page—with a smaller color gamut, but not vice-versa. Having designed on a glossy display for ~2 years now, I can say with some certainty that I’d loathe going back to a matte display.

I think of it in terms of micro stress vs macro stress, or rather, specular vs diffuse lighting:

http://www.glenbrook.k12.il.us/gbssci/phys/class/refln/u13l1d.html

Specular reflections are by definition angular-dependent, hence avoidable by adjusting the position of your head and/or the screen. A light that’s reflected in one part of the screen has a very small solid angle of coverage on a glossy screen. A matte screen diffuses that reflection over a larger area, trading local highlights for lower overall contrast.

Matte reflections on are amortized over the entire screen, requiring nontrivial changes to your work environment. Like turning off the lights, going inside or annoying your coworkers.

Ack this should be a post, but we’re trying to ship!

Posted by Randy Reddig on 18 October 2008 @ 8pm

I was so so sad to see this happen. That last MacBooks allowed you to choose glossy or matte.

Not sure why glossy screens are so popular, or tolerated.

Posted by Noel Jackson on 18 October 2008 @ 8pm

I rarely use the laptop for my main display. I usually use the laptop display for my VMWARE (Windows) apps, mail, etc.. I use the cinema (2nd) display for designering and whatnots. Too bad my work just bought us our current MacBook Pro’s only a couple months ago. I don’t think my boss will be upgrading us anytime soon. Sigh.

Posted by John on 18 October 2008 @ 8pm

i got my girl a new macBook pro 2 days after they came out, (thats quite an achievement seeing as only 2 made to the store we went to). the track pad is off the hook, the display is looks nice in the dark as soon as you turn the light on it gos down hill, the other thing you failed to mention is that i can look at me display on my G4 power book from beyond 45° and the colors look fine but you don’t have to move much for dark areas in the image to solid black on the mac book pro. a real step back. don’t get me started on mac pros! i deiced to get a mac pro in April and figured that they would up the spec after about 4 months (6 months after last time the upped it) but i am still waiting. all the professional photographers i know use mac pros but with 3rd party displays with hoods thats said i do no design agencies that use iMacs exclusively, be interesting to see what happens there.

sorry for waffling on!

Posted by lomokev on 19 October 2008 @ 12am

I can’t help wondering if a full-size screen protector (similar to the one I applied to my iPhone from PowerSupport to protect my sceen and have a softer matte feel) would mitigate these concerns. Don’t know how much tolerance there is before the screen touches the keyboard when closed, so it would need to be micro-thin if it could work at all. (Remember the screen-imprinting issues the keyboards would cause on old Ti PowerBooks?)

The film on my iPhone makes my phone’s screen look and feel almost exactly like my current matte-screen MacBook Pro. Until Apple offers a matte option, perhaps a whole market will open up for 3rd party films cut precisely for Apple screens. Lame that we’d need to apply one. But a possible solution…

Posted by Doug on 19 October 2008 @ 4am

Quick question, since everything I’ve done where I’ve needed consistent colour has been post-LCD:

Is there a difference between the effect of the glass of the new Mac displays and the glass of a CRT display? Presumably the glare issue would at least be of a very different nature on account of the curve of the surface of the CRT.

Posted by Mark on 19 October 2008 @ 5am

As much as I feel the kvetching over the glossy vs. matte issue blown out of proportion at times, sometimes I have to agree with it - specially in the mornings at work. My desk is backed up by a big, external window and even with curtains permanently closed, the reflection of my iMac is certainly big and annoying enough to make you wanna punch Steve Jobs. And no, asking to switch places is not an option. Not at this time.

However, if you’re lucky enough to have your desk facing a window and no other light sources behind, glossy displays are, at least, tolerable.

I wonder how many enraged designers out there are needed to have Apple reconsider their all-glossy decision, or is it that Apple simply no longer cares about the market that once helped define the Mac as a household name? (nevermind that graphic shops still probably make the bulk of Mac purchases). Chances are someone will cash in on the issue selling “matte-like” screen film, for those desperate enough…

Posted by beto on 19 October 2008 @ 6am

This was a business decision - apple is going hard for the windows comsumer users out there - who don’t do much with their computers other than use the internet/emails and answer calls.

These macbook pros are made for the masses- apple isn’t targetting the design professionals anymore - and I assume it will only get more ‘mass PC’ oriented as time goes by…

Posted by MR on 19 October 2008 @ 8am

*sigh*

I’d been waiting to buy a laptop for the new ones to come out, and love everything about them EXCEPT the glossy screens. Anyone know if a Huey would help with color calibration issues?

Posted by Lisa on 19 October 2008 @ 10am

I already suffer from eyestrain, so for me, the glossy screens are a total deal breaker - they are literally painful to use for any real length of time.

The retail stores do indeed carry anti-glare films that can be applied, but they do not have examples of laptops with the film in the stores, nor do they seem interested in considering such a measure.

Anyhow, I find it hard to plunk down so much money for something I haven’t verified will work.

Posted by liz on 19 October 2008 @ 10am

Dang, I was hoping someone like you would like these new screens because I was really bummed to hear they went this way.

My question is, if you could buy an external monitor from a company other than Apple that gave you what you wanted, could you live with the screen or work away from your desk? Is it bad enough so you don’t ever want to use it or just not for color-critical jobs?

I’m a photographer and I do all of my work on the generation of MBP that just got replaced, and mine has a matte screen. I’ve always had a matte screen. I wasn’t in the market for this new machine just yet although the new graphics processor appeals to me as it will possibly speed up Lightroom some, but the screen gave me pause no matter what. If we can wait a generation and maybe make a big enough stink maybe Apple will bring it back.

I’d never switch to Windows over this but I’d certainly buy a non-Apple brand external monitor.

Posted by Richard on 19 October 2008 @ 3pm

I was in the market for a new Mac but these screens give me pause.

When one must read test on a screen all day won’t the glare make this a far more challenging activity? I wonder if anyone has published any data on how this affects productivity or promotes eyestrain.

Posted by kelake on 19 October 2008 @ 7pm

Of course, if you were to buy a mac pro you could always use a non-apple display.

My Dell Ultrasharp 24″ widescreen has been doing a fantastic job for me for almost 3 years now at much cheaper than the Apple displays.

With the laptops and imacs you are kinda screwed, but then, you could always connect it up to an external monitor and do your colour work on that one.
Plenty of options, they don’t all have to be Apple ;)

Anyway, I’m plotting to buy one of the new macbooks (shame they ditched any chance of a black one) so I’ll be able to offer a review of it on my site soon enough. Got a feeling I’ll be coming to the same conclusion as you judging by the glossy windows ones I have had to setup at work.

Posted by alphaxion on 20 October 2008 @ 2am

because yeah, nobody did “real” print design with those stupid glossy CRT monitors we had for decades, and none of the pro designers bitched about the washed out colours in TFT screens when they became popular.

I’m just sayin’…

Posted by hostile monkey on 20 October 2008 @ 3am

Well, Mister Monkey, the designers I knew in the print design world used CRTs with a matte coating. Before that, sure, we used whatever we could get. I personally designed a tabloid-sized newspaper on a Mac Classic with a black and white 9-inch screen. We took what we could get.

The point is that nowadays, there are standards in the print design industry, and for Apple to abandon them for no apparent reason is a stiff “fuck you” to us.

If you don’t mind, that’s fine. Some of us do.

Posted by Derek Powazek on 20 October 2008 @ 8am

maybe apple is plotting to start up an eye-glasses/care company, to get more money to fix the problems that everyone is bound to get if forced to use glossy screens?
ugh.

Posted by michelle on 21 October 2008 @ 11am

I am all for matte displays. I saw this glossy trend coming and bought a 30″ display in february before they stop making it in matte version. Hands down everything looks better in it over glossy. no comparison.

Posted by fabricio on 21 October 2008 @ 4pm

To be fair, your images selectively show the screen tilted downward which would accentuate the keyboard’s reflection. Glass would be heaps easier to clean, but can hardware calibration devices work accurately on glossy surfaces? Otherwise, I would prefer a matte option and am slightly put off by Apple’s decision.

Posted by Brendan Falkowski on 21 October 2008 @ 7pm

Two things are vital for us snappers:

(i) neutral colours on screen (like the old Ektachrome Professional film) which the matte screen faithfully gives and which e.g. Nikons are designed to yield

(ii) no reflections.

These glossy screens are a total pain to use on location shoots. And it is plain dumb to talk about shifting your viewing angle to get rid of a reflection if all that happens is that another light in the room arrives on screen instead…

Posted by John B on 22 October 2008 @ 12pm

Although all CRTs are glass not all of them are glossy - only the cheapo ones exhibit mirror like reflections, the higher end models had its glass screen treated with anti-glare coating. It would be nice if they would do the same treatment with the glass of the iMacs and the Macbook (pros).

Posted by Ryan on 22 October 2008 @ 3pm

Such a shame. I specifically ordered a matte MBP 17in earlier this year. I will never buy a laptop with glossy screen. If that means not buying another mac, my only option is some kind of hackintosh laptop. Luckily that’s a few years down the line.

The thing that bugs me is people is people who say it is not that bad, it is non-reflective.

Glossy = shiny
Reflective = shiny
Non reflective glossy screen = Non shiny shiny screen…Nonsense

I must have a laptop, it must run OSX, and it must not be glossy. Is it too much to ask? Why did they do this to us?

Posted by Mike Amy on 23 October 2008 @ 2am

I wanted so badly to get a new laptop. I have had my powerbook for four years and its defo finished its lifespan. As a professional designer there is just no way I can see myself being able to buy a laptop with a glossy screen. Steve Jobs irritates the shit out of me…when that reporter asked him about the matte option and he just replied ‘everyone loves glossy’…he is such a smarmy cunt…I suppose the only hope we have left is that they include the option on the 17″ when it comes out, but that is doubtful. Hopefully people start producing stickers or something to dull the glare…Apple really fucked up this time if you ask me…talk about fucking its biggest section of professional users right in the arse…

Posted by Evin on 23 October 2008 @ 3am

Don’t you find it strange Jobs quickly posted an interview to defend why the FireWire 400 was taken off the MacBook and the Pros. And why they’re all zipped up about mentioning the decision to a Glossy screen. They know they screwed up. Or maybe it their way of market study to see how easy would it be to loose all their Pro users.

Well done Apple. Now if you’ve finished getting your statistics .. can we get our Matte screens back .. and an apology for having infuriated us.

Oh in the mean time I just ordered another early 2008 2.5GHz MBPs (Matte of course) from MacMall for 1700$. For those wanting to upgrade from Powerbooks should grab these today. To further press this idea AnandTech agrees that upgrading to the New MBP isn’t really worthwhile for those wanting to move up from slightly older MBPs.

Posted by Jai on 26 October 2008 @ 5am

I am ready to buy a Macbook Pro.
The cash is in my hand.
But the screen, it must be matte.

Posted by Dupes on 26 October 2008 @ 4pm

I’m still trying to figure out who decided GLASS was a good material to make a screen out of. Aside from the super reflectiveness, what if it shatters? What if your [screen] just freakin’ shatters?

Posted by Corey Freeman on 1 November 2008 @ 6am

I was at my Apple dealer last weekend to check the display out on my own: The new MBP is about twice as reflective as the MacBook Air’s and it is of no use to set the brightness to 100%. Trying to adjust the screen either means to look at your face or at your hands.

Posted by Mark on 3 November 2008 @ 10am

Speaking as a photographer, matte screens are preferable to glossy ones. Apple’s 100% commitment to glossy screens is slightly upsetting. What upsets me even more is that Apple hasn’t even attempted to address this concern. Even an empty marketing ploy would make me feel slightly better about the whole situation.

Posted by Michael on 3 November 2008 @ 9pm

I am so utterly confused about which option to take - like Evin, I have also had my Powerbook G4 for four years and as much as I love it it is definitely time for something faster. But this whole glossy screen thing is just too much - the matte screen/silver keyboard/click button combination was perfect so I am actually considering buying the previous generation MBP. After laying out all that money it’s always nice to come home with the latest design, but in this case it may just be best going with tried and true!

Posted by K80 on 5 November 2008 @ 11pm

I am a windows user for a long time but its been a year that i sometimes use my friends old mac they are so fast and beautiful,these new macbook and macbook pro they are too beautiful even this days my friends are tellin yo become a very strong fan of apple unlike my family even i got some hard debate with father about apple,then i decide to change my laptop to apple and become new apple user but there is something true that evrybody should accept about this new glossy screen that is the only thing which make me having some bad feelings of no buying the new macbook and wait maybe in future they will change this …. its really disappointing for somebody like me that got a money to buy one but cant even tolerate one minutes with its display. tnx to apple for the design but shame for the weird display

Posted by Aria on 10 November 2008 @ 1am

i totally agree with everything that is written here. i am a webdesigner/graphic artist myself and that has been a problem with me. i would still be so happy with my 2004 macbook pro if it still worked.

i’ve never been attracted to glossy screens in anyway.

if you find out anything about the matte screens, let me know because i want one too.

Posted by isabelle on 11 November 2008 @ 8pm

As a designer/photographer I agree completely with all the points about the unsuitability of glossy screens, and yes, I have tried them but could never consider using one on an everyday basis.

I was waiting for the new release to upgrade my current model but am not going to now. I’m hoping, perhaps naively, that there will be a change of heart at Apple and they will bring out a matte option sometime soon, even if only on the 17″, which would not be ideal but better than nothing.

Failing that, if there isn’t a good enough matte “film” offering, maybe someone will offer a retro-fit conversion to take the glass out and put something else in, albeit ridiculous to have to resort to such measures.

Apple have truly let off both barrels squarely at their feet with this. I want a new Apple laptop but I can’t buy one! What a STUPID sate of affairs. Would BMW offer only automatic or diesel models…?

People hate having choice taken away and being told what they must have or like. There is a very long history of loyalty from creative professionals to Apple and you would think a little market research in this sector would not have gone amiss, with a build-to-order option being given, that’s all it would have taken. What were Apple/Steve thinking? Is the creative community an inconvenience to Apple now?

Better fix this soon Apple, I’m not going to wait too much longer and I suspect I’m not alone here.

Posted by Markz on 12 November 2008 @ 5am

Somebody’s experience of the PhotoDon film. Would love to know if the PowerSupport one is any different.

http://episteme.arstechnica.com/eve/forums/a/tpc/f/8300945231/m/595004135931

Posted by C on 12 November 2008 @ 2pm

Thanks for confirming my suspicions. Much as it pains me, I’m not buying the MBP. I’m surrounded by windows and could never survive a work day with a glossy laptop screen. But it’s not just Apple who’ve made this stupid decision. Just look at the new Toshiba Qosmio or the Alienware Area-51 m15x. Both have gone glossy.

Posted by LarryW on 21 November 2008 @ 6pm

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